Kyndryl (NYSE: KD), one of the world’s largest providers of IT infrastructure services, designs, manages, and modernizes the mission‑critical technology systems of leading enterprises worldwide.
By leveraging talent, technology, expertise, and advanced operating models, Kyndryl supports customers in their digital transformation journeys. Through a broad ecosystem of strategic and technology partners, the company delivers tailored solutions to its clients’ needs.
Kyndryl’s capabilities are structured around six areas of expertise—referred to as Practices—aligned with major market trends and focused on the development of offerings and service delivery:
- Cloud | Digital transformation and infrastructure based on the adoption of hybrid cloud.
- Core Enterprise & zCloud | Mainframe modernization for customers requiring reliability and security for mission‑critical and high‑volume workloads.
- Security & Resiliency | IT infrastructure security, data protection, and business continuity to ensure customers’ business resilience.
- Applications, Data & AI | Enhancement of business performance through application platforms and data management solutions, also leveraging Artificial Intelligence.
- Digital Workplace | Services and technologies designed to deliver a high‑value user experience for employees and customers.
- Network & Edge | Connectivity solutions based on the latest technological paradigms, enabling timely and efficient access to systems and data.
The company’s competencies and offerings are complemented by Kyndryl Consult, a unit dedicated to consulting services and implementation design. This high‑value proposition guides customers throughout their digital transformation journey—from needs assessment to IT strategy definition, architectural and change design, and through to full IT transformation.
Kyndryl in Italy
Kyndryl operates in Milan, Rome, and Turin, it has two subsidiaries—Kyndryl Italia Innovation Services (KIIS) and In.Te.Sa—and serves hundreds of enterprise customers across multiple industries.
Among Kyndryl’s recent investments in Italy are:
- The Milan Headquarter, inaugurated in November 2025, which serves as a strategic hub and reference point for partners, customers, and institutions. It was created to foster shared innovation aimed at the growth and modernization of Italian enterprises.
- The Rome Security Operations Center (SOC), inaugurated in 2023, is a center for integrated and adaptive cybersecurity and resilience management supporting companies’ digital transformation. Operating 24×7 with approximately 200 Italian specialists, in synergy with more than 7,500 professionals globally, the SOC organization addresses support and protection needs across the entire cyber‑threat lifecycle. It leverages key automation, machine learning, and artificial intelligence tools. Fully aligned with industry standards, the center holds hundreds of professional certifications, reflecting continuous investments in talent development and skills to provide customers with the best professionals in the market.
- The Security Briefing Center, inaugurated in january 2026 — a co‑creation space designed to encourage the sharing of best practices and to collaboratively build strategic roadmaps of priorities and new solutions with customers and technology partners. Its objective is to strengthen customers’ security posture and anticipate future challenges.
Located in Rome, adjacent to the SOC, the Briefing Center engages customers in design‑thinking activities, discussion, and collaboration through a structured approach to cybersecurity domains, fully aligned with local and international regulations. These new spaces are intended to rethink cybersecurity from a more strategic perspective, minimize risks, and foster market dialogue—also through the sharing of real‑world experiences—leveraging Kyndryl’s global threat intelligence observatory.
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